This Verizon store on Bandera Road provides an exceptional in-person wireless experience. The team, including wireless sales consultants, is professional, helpful, patient, and customer service oriented. They are competent, kind, skillful, and welcoming. Consultants take time to help customers understand everything without confusion, offering patient education and thorough support. They assist with upgrading phones and Verizon plans, getting the best rates, and selecting full accessories. The team provides fantastic support, making processes like switching services easy. The location has a wonderful, great overall team, which is why customers return for years. Shop for wireless accessories, exclusive services, and the latest promotions.
This store has really great customer service! Josh M. was super helpful and went the extra mile to help resolve the issue I was having with my phone! I would recommend this store location.
August 2026
Josh M. is genuinely the best! My wife and I were having issues setting up her new phone and Josh was super quick to step in and help us fix the problem. It took a few phone calls and transfers, but Josh was super patient and friendly throughout the whole process. We really appreciated his help!
August 2026
Went to purchase a new phone and Josh M. was awesome! He helped me so much with understanding my plan and my new phone. Josh M. even put my new phone case on for me. If you visit the verizon store on Bandera be sure to ask for Josh M. he's the best!
