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January 2024
Has the worst customer service of any GECU branch I've ever been to, not a single person in there is willing to help if it takes more than 2 minutes of their time. I'd rather drive further into El Paso just to avoid this one. Makes me regret having any accounts with GECU!
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June 2023
The automatic machines are always down. You have to wait forever.
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March 2023
Completely bad representatives at this branch. They won’t bother helping you open an account, instead they tell you to go to another GECU 30 minutes away. I guess nobody at the horizon branch wants to work but they would rather get their long nails done. Smh.