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9:30AM - 5:30PM
13781 Horizon Blvd, Horizon City
Credit Unions
“I was helped by Anny today about a my card declining, she was very patient and was able to explain to me what was going on with my account. She also said something about like card control and told me to activate so I could get notifications about transactions. She will be the person I will ask her for help from now on.”
9AM - 5:30PM
545 N Americas Ave, El Paso
Credit Unions
“To whom it may concern I came to americas branch for security finance and was very please with Yasmeen taking care of me. She was very helpful and professional .”
“This Is Your Go to Bank To Open A Checking Account since I first walked in I was greeted all the staff is friendly your not a number like other banks your a real person I have had other banks and they don’t even acknowledge you but this bank does there are no fees that’s a plus also there in wait they take care of you right a way I want to thank Mr Alfonso Minjarez for helping me open my account if I could give them more than 5 stars I would I will referring my family Iam very very happy with there services thank you for making me fill like family”
9:30AM - 5:30PM
975 Lomaland Dr, El Paso
Credit Unions
“The lady who helped me was very nice and very helpful. She has black hair and she had it up. im sorry I can't remember her name. But she always helps me out when I go in to the credit union with an issue.”
“Great bank went in to open an account and was promptly attended to by a very amazing employee named Gabriel. It was a very fast and easy process I felt like I was talking to a friend felt very comfortable and welcoming I will be referring all my friends and family to this bank because of him keep up the great work Gabriel !!!!!!!”
9:30AM - 5PM
429 N Yarbrough Dr, El Paso
Credit Unions
“I'm not a current member, But I frequently deposit money to my landlord and the Team Members here are Always FANTASTIC! Team Member "Samantha" was very attentive and showed me how to deposit using their new virtual teller. Virtual Team Member "Edgar" was super courteous. Extremely Great Customer Service!!”
“I have been coming to this drive-thru to pay my automobile loan for the past 3 years. I pay with a check from my other financial institution in which I received my direct deposit. Today a nice man named Steven assisted me and spoke to me through the camera. He took it upon himself to suggest that I go on the app and put an automatic payment through something called external payment. I had no idea that this option was available and I am ever so grateful as this man has saved me a trip to the bank every month. I wish every company would have such devoted employees as to offer additional information on the services that the company provides. Excellent job steven! Thank you GECU for hiring this fine employee”
“Mrs Marlene is AWESOME! She made mountains move helping me out with a weird financial decision I made on my end, but Mrs. Marlene was very understanding of my situation and helped me out to the best of her abilities and was very kind and understanding of my situation! Hats off to navy federal! Always great Customer Service!”
9:30AM - 5PM
11987 Rojas Dr, El Paso
Credit Unions
“Initially, I had problems with my new account but I was helped step by step through the phone to recover my account by Audrey. Great customer service on her part.”
9:30AM - 5PM
1545 Lee Trevino Dr, El Paso
Credit Unions
“I want to say thank you to Ms. Rosy at Lee Trevino branch . I had an issue with ATM machine when i tried to deposit money. She is so professional and friendly. I got a new debit card right away and received my money back in fews hours. Thank you for exceptional service .”
9:30AM - 5PM
8936 Alameda Ave, El Paso
Credit Unions
“This is the most tech advance bank I’ve been to. I’m a customer with other banks and this place was neat. We had an online teller that we spoke with at the bank. There are also people at the bank the help you. Loved it here.”
9:30AM - 5PM
10860 N Loop Dr, Socorro
Credit Unions
“I was having a hard time at my closest GECU the employees were very rude and did not wanna help,so I came to this GECU and was helped by Stephanie Jimenez and she was the nicest I was able to do what I had to do in a manner of minutes she explained everything to me soo clearly and did her job so perfectly. I was soo happy.”
9:30AM - 5PM
12400 Montwood Dr, El Paso
Credit Unions
“We have banked with GECU for well over 20 years, and although I have had my ups and downs with them, I am very satisfied. Using the drive-thru during this pandemic is a perfect way to get all my banking don, and staying safe. I recommend GECU for all your banking service needs.”
“They get frustrated with you very easily. Don’t explain themselves. Ask for further assistance and instead of trying to get someone who can explain better or further assistance they straight up just say you’re going to get the same answer. Non friendly. No other GECU is like this.. unfortunately this is the one I decided to come into today.
Just an update… same day I was taken care of by one of the assistant managers/Manager. She was polite. Explained well. Took care of my needs. Thank you updated my 1 star to 4 just become of this encounter”
“I hardly enter a branch but this week I stepped in to get assistance with my debit card, the representative was super friendly and attentive! I’ve been a member for over 30 years!”
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“The staff is wonderfull. Horizon City Branch
Stop by last minute to get a debit card. Got everything resolve in less than 10mnts.
The front desk agent help me with everything.
Love this Credit Union”