1-800-PACK-RAT is a business that provides portable storage containers and moving services in the Houston, TX area. Customers appreciate the flexibility of on-site storage, warehouse options, and both local and long-distance moves. The staff, including drivers like Napoleon and Marlon, are known for being professional, friendly, and helpful. They arrive on time, communicate clearly, and ensure containers are placed exactly where needed. Many reviews highlight the courteous nature of the drivers, with some even sharing jokes and keeping a positive attitude despite weather conditions. The company also offers tips on how to best store belongings. While most experiences are very positive, some customers note that delays in container pickup can cause inconvenience, such as delaying house closings. Overall, 1-800-PACK-RAT provides reliable, friendly service with attention to customer needs.
Our driver was extremely sweet and kind! Even tho we were the last delivery and it was cold and rainy when he arrived he was always kind and smiling even cracking jokes! 10/10
December 2025
Napoleon was very professional and explained how to open and close the storage container. He placed it exactly where I wanted it placed and gave me a few tips on the best way to store my items.
December 2025
I appreciate the driver explaining everything to me how to work the container I really appreciate it Napoleon
