1-800-PACK-RAT is a business that provides portable storage containers and moving services in the Houston, TX area. Customers appreciate the flexibility of on-site storage, warehouse options, and both local and long-distance moves. The staff, including drivers like Napoleon and Marlon, are known for being professional, friendly, and helpful. They arrive on time, communicate clearly, and ensure containers are placed exactly where needed. Many reviews highlight the courteous nature of the drivers, with some even sharing jokes and keeping a positive attitude despite weather conditions. The company also offers tips on how to best store belongings. While most experiences are very positive, some customers note that delays in container pickup can cause inconvenience, such as delaying house closings. Overall, 1-800-PACK-RAT provides reliable, friendly service with attention to customer needs.
