Archer Collision Center

Auto Parts, Body Shops
Hours: Archer Collision Center is a trusted auto repair shop known for its thorough, honest, and knowledgeable staff. Customers appreciate the excellent quality of work, with repairs often described as immaculate, and many mention that their cars are cleaned and detailed after service. The team includes staff members such as Curt, Scott, Mark, and Debbie, who are generally helpful, friendly, and patient. Customers feel reassured by the staff’s responsiveness and their efforts to keep them informed throughout the repair process. During repairs, staff often go above and beyond, managing insurance claims effectively and pre-ordering parts to minimize delays. Despite challenges like slow insurance responses, the team demonstrates a strong commitment to customer satisfaction. One customer noted that the staff made the process easier by providing frequent updates and cleaning the vehicle inside and out. However, some found it frustrating to get updates, as only specific staff members could provide detailed information, suggesting that better communication procedures could improve the experience. Overall, Archer Collision Center is praised for its quality repairs, friendly service, and dedication to customer care. Many customers plan to return for future services, trusting the shop to handle repairs efficiently and with attention to detail.

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1. Houston, Texas