Area 5 Vehicle Storage

Self Storage
Hours: Area 5 Vehicle Storage is a vehicle storage and impound facility. Experiences with customer service vary. One reviewer noted a staff member was very nice, helpful, patient, and nurturing during a difficult time. Another found the lady at the window super nice and completed the process in less than 10 minutes. Assistance over the phone is described as somewhat helpful about what to bring. However, face-to-face service could be better, and some find the staff enjoy being difficult, acknowledging that no one is happy going there. The process involves waiting in line, paying fees, and then locating your vehicle on the lot yourself without directions, though the lot is not too large. There is an extra fee for credit card payments, and they do not make change, so exact cash is required. Cars are kept safe with no dings. The facility does what they say they will do to release vehicles. Obtaining a receipt can require follow-up, as paper receipts are given and credit card statements may only show an online transaction.

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1. Houston, Texas