AutoZone Auto Parts in Houston, TX, is a reliable location for automotive replacement parts, maintenance items, and accessories. Customers appreciate the helpful and friendly staff, including Kevin, Angelina, Nikki, and Angie, who provide excellent customer service and expert advice. Kevin was praised for his willingness to exchange a battery past its warranty date, showing kindness and understanding. Angie’s knowledge and assistance helped a customer solve a battery issue, while Nikki’s helpful explanations made it easy for customers to choose the right products. The staff’s professionalism and dedication create a positive shopping experience. The store is convenient and well-stocked, making it a popular choice for those needing automotive parts. Customers also mention the store’s welcoming atmosphere and the willingness of staff to go above and beyond to assist. Although the location is convenient, some wish for nearby lunch options. Overall, AutoZone Houston #1404 is known for its helpful staff, good service, and quality products, making it a trusted place for automotive needs.
Fantastic experience this morning with a lady named Evelyn. She was very knowledgeable, went above and beyond to assit with everything that I needed. Very kind! I would leave 10 stars for her customer service if possible. Thank you again for your help!
April 2026
Clean and the employees are very kind and will answer any questions even if they are busy doing something else.
December 2025
Great experience with Kevin. Dealership told me I needed a new air filter and was going to charge a great amount. $26 filter and Kevin was able to put it in in less than 10 minutes for free. Definitely will continue to do business here!!! Much better friendly experience than the dealership.
