O'Reilly Auto Parts, located at 10900 Beamer Road in Houston, Texas, is a reliable destination for auto parts, tools, and services. The store offers a range of services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the knowledgeable and friendly staff, including an employee named Eric, who goes above and beyond to assist with battery issues and tests. The store is known for its welcoming environment, making it less intimidating for customers, especially women. Employees like Maddie are recognized for their kindness and readiness to help, enhancing the overall shopping experience. The assistant manager, James, is particularly noted for his understanding and supportive demeanor, frequently checking in on customers while they work on their vehicles. Many reviews highlight the excellent customer service, with one customer expressing a willingness to travel further for the positive experience at this location compared to others. O'Reilly Auto Parts not only provides quality parts but also fosters a community atmosphere, earning high recommendations from satisfied customers.
Wonderful experience at this store. The manager was helpful, tracked down the parts I needed and made sure I was taken care of. I was able to repair my vehicle quickly and carry on about my day. Thank you to Ever, the store manager, for helping me out.
March 2026
This is hands down the best O'Reilly's / auto parts place ever! Jeff the manager,Paul and Brian are on their game. I will call in the A-Team. Stop in and let them make your day the same way they made mine
September 2025
James is a fantastic representative for the company. He took my call and was extremely professional and compassionate. I was stressed out and he was able to assure me that he would help. He took the call to action and truly saved the day. We need more people like James! Good work and thank you again!