AutoZone Houston #3987 in Houston, TX is a well-known retailer of automotive parts, offering a variety of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and friendly staff, with many praising the team for their great customer service and willingness to assist with any needs. The team is known for taking the time to explain issues and find the best prices, often providing more information than mechanics. While some customers mention waiting times at the counter, online ordering has improved their experience, allowing for quicker pickups. Staff members like Stella, Larry, and James are recognized for their kindness, compassion, and efficient service, especially in urgent situations such as replacing a dead battery or exchanging windshield wipers. Customers returning to this location consistently note the helpful attitude and positive interactions, making it a trusted place for automotive needs. Overall, AutoZone Houston #3987 is seen as a store with a helpful team committed to providing good service and reliable parts.
Larry the manager Really saved the day After being sold the wrong battery for my vehicle I tried to return went above and beyond and got me resolved this is my new auto zone in the area
June 2025
Only store in the area that had the coil i needed for my car
June 2024
Very friendly at the Scarsdale store David S. Was very helpful ?✝️
