Avis Car Rental
Avis Rent A Car,
Car RentalHours:
6021 East Sam Houston Pkwy N, Houston TX 77049 Hours
About Avis Car Rental
Avis Car Rental in Houston is known for its friendly and helpful staff, providing excellent customer service. Customers frequently mention the kindness and confidence of the employees, with one reviewer praising a young woman with glasses for her patience and positivity during the rental process. She was described as the happiest and most confident person they've met in a long time, leaving customers feeling good about their experience. Another staff member, Sandra, is highly appreciated for her professionalism and infectious personality, even when customers come in just before closing. She went above and beyond to assist, making an otherwise bad experience outstanding. The team at this location is caring and compassionate, often accommodating customers in difficult situations. For example, one customer was stranded after an accident, and the staff showed kindness by trying to find solutions and allowing them to stay inside until help arrived, despite insurance limitations. Overall, Avis in Houston is recognized as a trusted and loyal brand with a reputation for providing top customer loyalty through genuine, friendly, and caring service.
Most Recent Reviews
November 2024
I had to take a few minutes out my day to leave a review for this young lady. The customer service here is great , she was patient and very helpful with my rental process. This is my second time back at this location, thank you for your help today.
January 2024
I'm a frequent flyer here..every time the service is awesome ! Rain or shine..they fit the bill!
June 2023
SANDRA IS AMAZING. Give her a raise or employee of the month or something. I came in at 6 on the dot when closing but she still took care of me without any attitude. And she had a serious but very funny personality. She's infectious. Have a bad experience with Avis but Sandra made it outstanding.
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