Best Buy Outlet - Houston is a no frills outlet for open box returns and damaged items. It is a great way to find appliances like refrigerators, washers, and dryers at a low cost. The store also has some electronics, including TVs, Playstation, and Xbox. The helpful and friendly staff are informed and patient, often going above to help customers stay within their budget and handle situations professionally. However, the checkout process is very slow, with long waits as employees move at a relaxed pace. As an outlet for discounted items, customers are getting what they pay for, which can sometimes mean products missing accessories. The prices are great, but the experience requires patience.
She was very nice in helping me find what I was looking for, very fun place to explore.
December 2025
I was recently at this Best Buy for an online pickup and can only confirm that the place is extremely disorganized.
Pickup counter was not manned and when I asked for help from other staff, they simply asked me to wait until someone arrives. The process was far from being efficient and I do not recommend this branch.
December 2025
Our go to place for all our appliances.great service and installers