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“I love this place. Tristan and Frank (the repair tech) are excellent. They have saved my skin twice now after my iMac's internal hard drive—which I had bought from a separate online custom Mac builder—failed unexpectedly.
The first time the drive failed, I found them online and took my machine in for service, fearing the worst. They quickly installed a new SSD and brought the machine back to life—but unfortunately, I lost my data.
Fortunately, I had a backup—though it was from nearly a year earlier, so I was missing many important files. They recommended a reputable third-party data recovery lab, which I declined at the time due to budget constraints (the lab quoted data recovery at around $2k-$2.5k).
Years later, the newly installed SSD failed again in a similar way—possibly due to hardware or software issues. Luckily, this time, they managed to recover nearly 100% of the data and installed a new SSD. After leaving it with them for a week, the machine is now stable and working.
Fingers crossed it stays that way after this service—only time will tell. Luckily, they performed a range of diagnostics, benchmarking, and stress tests on the hardware before returning it, ensuring there were no immediate issues.
It's great to have such a fantastic Apple-specialist shop in the greater Houston area. The store is clean and organized, and the staff is very knowledgeable, helpful, and professional—offering fast and reliable service. I plan to buy my next Mac or MacBook here if I upgrade.
Highly recommend this shop!”
“Kaylin was AMAZING at the pick up station... had 3 interactions today... and she made the experience so pleasant... Bentley was also very helpful with making the purchase!”
“My 14-year-old desktop Mac kept shutting down unexpectedly. I took it to Experimax who informed me later that it was basically DOA. I couldn't afford a new Mac, and they were able to set me up with a 2021 refurbished Mac (with a 1-year warranty) that runs beautifully. They ran into an issue with moving my documents from my old computer to my new one. These folks went above and beyond the call of duty working with Microsoft to figure out why my docs were not transferring. Unfortunately, I did lose some of my docs, but I'm very pleased with the outcome. I highly recommend their services if you're having technology problems with any of your devices.”
“I can't say enough good things about their service. My laptop kept crashing after Windows11. I spent hours trying google search fixes, uninstalling/reinstalling but it kept crashing. Top Tech successfully installed Windows 11 and I have been running it for a few weeks now. I was scheduled to pick it up and they called with a short delay to let me know that Windows had just issued an update and they wanted to install the latest for me. The price was very very reasonable and they kept me well informed.
I will definitely use them again.”
“Can’t find it? Fine, they have it. Specialty parts for both home and business, and they know exactly what they’re doing. One stop shop for us fellow tech nerds.”
“Arianna is a gem! We needed an order for our church and we had no idea where to start. She kindly guided us through the process and explained what would work best. The finished product looked wonderful!”
“Working with Ryan Decker is always a pleasure. He is professional, thorough, and consistently follows through on every task efficiently and reliably. He has become my go-to IT person for any support I need.”
“The customer service here is amazing. They were extremely helpful when I was looking for a sound system for my home theater. They guided me to make the right choice based on my requirements and what mattered most to me. Found what I was looking for and I'm super happy with the final product. Movie nights will not be the same. They will be amazing with this great sound system. Next, I'll be looking for a projector and I've got complete peace of mind knowing they'll help me pick the best as well!”
“THANK YOU DAISY! This was my first time in the store after living in the area for a year. I came in for a DJI Mini mic and the shelf was empty. She looked around the store then went into the back to look for it. When I seen her come back with the box in her hand I was so appreciative and still am. EXCELLENT CUSTOMER SERVICE. ABOVE AND BEYOND! Thank you again.”
10AM - 9PM
7034 Hwy 6 N, Houston
Computers
“The Geek Squad was incredibly helpful and informative! They made my return quick and easy, and their product recommendations were top-notch. I was able to get great accessories that complemented my son's Nintendo Switch, and thanks to their advice, I'm now looking forward to picking up a record player and some vinyl albums!”
“This place is so dope I never would’ve thought he was so cool Carlos’s gave me a free screen protector for my business I’d recommend anyone to do business with these folks it’s worth every mile u drive and every penny you spend! Thanks again Carlos”
10AM - 9PM
5133 Richmond Ave, Houston
Computers
“Went in today to buy a laptop for my son for college. Sales Associate Michael at the Galleria location in Houston was very helpful and provided excellent customer service. Thank you!”
8AM - 9PM
3443 Kirby Dr, Houston
Computers
“Nothing like Office Depot. They have self-serve copy machines that are efficient, and the staff is always competent. Don’t let anyone tell you to go to FedEx for copies.”
10AM - 3PM
11511 Katy Fwy Suite 475a, Houston
Computers
“Extremely knowledgeable, professional, and helpful. I highly recommend Discovery Systems for anyone who is having computer problems, setting up a network, or looking to buy refurbished computers.”
10AM - 9PM
8210 S Gessner Dr, Houston
Computers
“As I was departing the lady at the door took extra measures to look for the item I wanted. The Original sales person just dismissed me saying they dont carry the item. She changed my experience. I didn't get her name but her thoughtfulness made a difference.”
“Christie is a good store manager. She goes out her way to To make sure your experience goes the best at all times and the employees there are the best I recommend this store 100% we have been a customer since 2016 everything always has been great”
10AM - 9PM
10777 North Fwy, Houston
Computers
“Greenspoint Best Buy I just wanted to say that I had the utmost of incredible customer service there the manager there Travis is absolutely probably the best customer service and customer handler I’ve ever seen or experience in my time of being streamer and he made my trip and met all of my needs and was extremely extremely professional about it not only that he took the extra step and taught me of the total reward programs and even got me signed up and approved for a $3000 Best Buy credit card. This store by far and Houston is the cleanest that I’ve been to and the most attentive to their customers”
11AM - 7PM
17776 Texas 249 Access Rd #1, Houston
Computers
“I had an excellent experience at the Best Buy Outlet thanks to Christine! 😊 From the moment I arrived, she proactively approached me and asked if I needed assistance. I was trying to decide on a GE refrigerator model, but the delivery timeline was much longer than I could wait. 😟
Christine was confident that she could help me find a comparable option, and she absolutely delivered! 🙌 She took the time to understand what I was looking for and found a great alternative that met my needs. She also helped me find an upright freezer/refrigerator solution to protect my food until my new refrigerator can be delivered. ❄🥫
What started as a stressful and unexpected refrigerator failure turned into a much smoother experience because of her knowledge, patience, and dedication to finding a solution. 💯
Thank you, Christine, for your outstanding customer service and for going above and beyond to help me during a difficult situation. Best Buy is fortunate to have you on their team! 👏😊”
“I have been doing business with Bass for close to 15 years now, and they have always been great to work with. Their sales team, and RMA team are both top notch.”
10AM - 5:30PM
10700 Kinghurst Dr, Houston
Computers
“I'm very happy with my experience with Amamax! I was able to find exactly what I needed. The delivery was seamless (very well communicated, on time, and professional). Will surely order again!”
“This people did a great job helping me and didn't overprice me for something I thought was going to be for sure 3 or $400....I would absolutely recommend them to any and everybody they were so helpful and kind! I don't know what more I could say! In fact the reason I'm writing this review today was I was just searching for their information to take My computer back to see if they can add some more storage room to it and I couldn't find their phone number. So I'm adding a review now while I'm thinking about it”
“I want to formally recognize and commend Daisy for an absolutely stellar, high-level technical consultation today at the Houston Galleria store.
I visited the location to deeply evaluate the hardware configurations of the latest M5 iPad Pro for an intensive, specialized workflow involving advanced data matrices and local AI prompting. Most standard retail interactions cover superficial features, but Daisy operates on a completely different level of professional expertise.
She stood out instantly by providing an incredibly detailed, comprehensive breakdown of the device’s internal silicon layout. Specifically, she expertly mapped out:
1 The Core Architecture Split: The exact performance thresholds between the binned 9-core CPU models and the unthrottled 10-core CPU configurations.
2 The Unified Memory Boundary: How the architecture shifts from 12GB of RAM to the full 16GB RAM pipeline specifically at the 1TB and 2TB storage tiers.
3 The Local Neural Engine Matrix: The exact processing acceleration benchmarks of the next-generation dedicated Neural Engine built onto the M5 silicon for local AI workloads.
Daisy didn't just show me an iPad; she skillfully guided an advanced user through a highly technical hardware blueprint with absolute precision, confidence, and stellar customer service. Employees with this caliber of architectural knowledge are rare and deserve formal recognition from store leadership. Exceptional work!”
“Went to cougar byte in hopes of fixing my ipod mini, which had stopped responding for reasons I wasnt sure of. Communication was responsive and professional, and my ipod was indeed fixed! If you dont have nimble enough hands to fix your own devices i highly recommend dropping in :]”
11AM - 9PM
9525 S Kirkwood Rd Suite #006, Houston
Computers
“I went into a complete panic when my computer crashed. It had all of my work files on it and I’d never bothered to back it up. I was so scared that I’d never be able to recover them. Thankfully, I found OAM Total Enterprise and they were able to help me. These guys really know they’re stuff. I have no idea how they did it but they brought my computer back to life. I’m so grateful. I highly recommend reaching out to them if you need a repair.”
“Had a great experience at the location on Wilcrest. If Darron helps you, you will have an amazing experience. He was very patient with helping me locate the correct Tax Exempt number for corporate supplies I needed to purchase!”
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“I had an amazing experience here! I was really nervous I completely broke one of my keys in half and my laptop was getting very hot after only a few minutes of using. He was so friendly and helpful told me where to look for and cleaned my laptop and added cooling gel. I loved the results so much I brought my brother’s laptop in for cleaning too. Amazing prices too! He also popped in my key once it came in. 10/10 experience and will for sure be coming back ! :)”