Big Tex Storage in Montrose is known for its excellent customer service and robust security features. The facility offers door alarms on every unit, 24/7 monitoring, and restricted access, ensuring that clients feel safe storing their belongings. With over 40 surveillance cameras and tuned climate control, the facility is designed for the utmost protection and care of items. Clients have praised the staff, particularly Daniel, for their exceptional help and friendly service. Many reviews highlight how Daniel quickly assisted customers in securing the right storage unit, often in urgent situations, making the process stress-free and efficient. The facility itself is clean and well-managed, with ample space for loading and unloading, even in bad weather. Big Tex Storage also provides the use of a moving truck at no extra cost, along with moving supplies, making it a convenient choice for those in need of storage solutions. Overall, customers appreciate the organization, communication, and genuine care shown by the staff, particularly Daniel, making Big Tex Storage a highly recommended option for anyone seeking reliable storage services.
It is a pleasure doing business with Big Tex Storage. Very transparent procedures and contracts. The manager, Daniel Castillo, was so helpful in making the whole process smooth..
August 2026
The Big Tex storage off Richmond was a great experience. It was clean, safe, and the communication from Daniel, the manager, was very helpful. I would recommend this facility to anyone.
July 2026
Was looking for a wine storage and I fell in love!! When I tell you the customer service from Danny, I felt comfortable. Very clean, polite people.