Big Tex Storage, located in Houston's Garden Oaks, offers secure and reliable storage solutions for both personal and business needs. The facility features climate-controlled units, strong security measures, and a variety of unit sizes with flexible access options. Customers appreciate the clean and safe environment, making it a trusted choice for storing treasured items.
Excellent customer service is a hallmark of Big Tex Storage. Staff members like Barbara Cash receive high praise for their professionalism, helpfulness, and friendly attitude. Visitors have noted her thoroughness in providing unit tours, answering questions patiently, and offering valuable storage tips. Many customers have been returning for years and were pleased to see familiar faces like Barbara, highlighting the consistent quality of service.
In challenging situations, staff members such as Barbara show calmness and professionalism, even under stressful circumstances, demonstrating the facility’s commitment to safety and customer care. Additionally, Cyrus is recognized for his helpful and seamless assistance in setting up storage units, further emphasizing the staff’s dedication to excellent service.
Overall, Big Tex Storage in Garden Oaks is known for its secure, clean, and climate-controlled units, along with a team that genuinely cares about providing a positive and hassle-free storage experience.
Great customer service and very easy access. The place is super clean and has great security!
October 2025
The facility is new and clean, they provided carts to help load items, and the team at the front desk were very kind and helpful.
September 2025
The whole process was quick and easy thanks to Barbara! Amazing customer service 👏 the units are all climate controlled and there is extensive security measures to keep all units and tenants safe.
