Boost Mobile receives positive reviews for its helpful staff and good customer service. Customers appreciate the assistance in switching from other providers, with one receiving a great deal and prepaid internet for $40 a month without a contract. The store staff, especially Saad, is praised for checking accounts, updating SIM cards, and resolving issues like spam calls by providing new numbers. Customers also value the help with bill discounts and phone upgrades, often returning for future services. Overall, Boost Mobile is seen as a helpful store with friendly staff who offer good deals and support customers' needs.