Advance Auto Parts at 12611 Market Street Rd in Houston is a trusted source for automotive aftermarket products and services. The store offers a wide selection of leading brands such as FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can benefit from several free services, including battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and recycling of batteries and oil. The store is known for its good customer service, with staff members like John and Angie praised for their helpfulness, knowledge, and willingness to go the extra mile to assist during urgent needs. For example, they helped a customer with a vehicle issue near breakdown, providing tools and checking the battery to ensure proper functioning. Despite some minor concerns, such as slightly higher prices and an incident with missing oil from a purchase, overall, shoppers find the store reliable, with a good selection of parts and brands. Many appreciate the convenience of same-day options and the loyalty program, Speed Perks, which offers discounts on store items and gas at Shell stations. Advance Auto Parts remains a popular choice for those needing automotive parts and friendly, helpful service.
The commercial parts guy is very friendly and knows what he’s doing. I use him for all my needs!
October 2024
John was so helpful and very knowledgeable. It’s so hidden way but I’d have to say, I’d for sure return due to the great customer service.
February 2024
I went in very much in a bind for a specific part I lost during a job on a truck today. Angie and the manager were beyond awesome and saved the day!!!! I WILL absolutely be back in for future needs. Advance Auto Parts and Angie for the win today! Thank you!!!
