Cash America Pawn is a business that receives mixed reviews from its customers. The associates, including Keyani and the assistant manager who is described as a "cute short red head," are praised for their knowledge and professionalism. However, the manager, a middle-aged Hispanic woman, is criticized for her lack of customer relations skills and her inability to recognize a government-issued ID.
Despite this, the business is commended for its fair pricing, which is said to be better than that of other platforms like Letgo and Offer Up. One customer had a specific price in mind for their Navy tools and was pleased that the business matched this expectation exactly.
Overall, the reviews suggest that while the business has some room for improvement, particularly in terms of its manager's customer service, it provides a generally positive experience for its customers.
I Don't Know The Worker's By Name But Everytime I Go Here They Are Very Helpful To Me.. Friendly..And Reasonable.. I Was Short On Cash Picking My Things Up And They Allowed Me To Pay The Shortage With My Debit Card Instead Of Leaving And Coming Back With Cash And That Was Very Nice Of Them To Do That For Me..
April 2026
Sold my old sound system and they gave me a pretty good amount surprisingly but the lines were long and only two workers. They need more staff.
October 2025
David have great customer service and always work to help …