Chase Bank at Gulfbank and North Fwy is highly praised for its exceptional customer service. Many customers share positive experiences, highlighting how the staff treats them with respect and care. One small business owner faced issues at another branch but received a warm welcome and an apology at this location, where they successfully completed their deposit. The team is known for being helpful and accommodating, with specific staff members, such as Alyssa, receiving special mentions for their assistance and friendliness. Another customer appreciated how Mrs. Phillips and Mrs. Dawkins went above and beyond to help an elderly grandmother who had been hacked, ensuring a smooth transition to a new account and providing personal assistance when needed. Customers report quick service, including statement printouts completed in just 15 minutes. Overall, the staff at this Chase Bank location is dedicated to making every customer feel valued and treated like family, resulting in numerous five-star reviews.
Another happy customer. I went in for some statement print outs and was taken care of within 15 min. Very satisfied! Thank you to the manager and the teller there!