Community Self Storage is a multistory, climate-controlled storage business in Houston, Texas, that has never flooded. The location on Washington Avenue is convenient, with a clean, neat, and highly clean office featuring an air-conditioned lobby and a fish tank. The staff is knowledgeable, friendly, helpful, professional, courteous, and provides good customer service. The complex is secure with clear cut policies and smooth billing. They offer the latest access time, until midnight, and functional elevators. Customers can easily reserve a truck for moving, and units are available with climate control, while electricity costs extra. The space is very clean, with clean restrooms, though there are basically no trash receptacles. Many consider it the best storage company in the city, noting its refreshing and helpful service.
I think a lot of the reviews are outdated, I had a great experience at this Community Self Storage. Knowledgeable staff, smooth billing, and clear cut policies. Was able to reserve a truck easily and both elevators were fully functional throughout my rental period. Really appreciated the security of the complex.
October 2024
Was very impressed with the truck rental process here. They saved us on our moving day after Home Depot gave our reserved truck to someone else. They have a nice air conditioned lobby and helpful staff. If you’ve been to other U-haul places in Houston you know how refreshing that is. They even have a fish tank in the... read full comment
October 2024
Great place, the management is amazing!! Highly recommended.
