DeMontrond Auto Group is a reputable used car dealership that provides an exceptional car-buying experience. Customers consistently praise the professionalism and friendliness of the sales staff, particularly Jordan, Shane, Thom, and Thomas Robinson, who go above and beyond to ensure a smooth and satisfactory transaction. The dealership offers a wide selection of quality used vehicles at fair and competitive prices. Customers have noted the cars' improved performance and reliability after the skilled service department addressed any issues, honoring the warranty and taking the time to get the job done right. While the majority of customers have had a positive experience, there have been isolated incidents of poor customer service, with one customer reporting an encounter with a manager and secretary who displayed racism and arrogance. However, these instances appear to be outliers, as the overwhelming feedback highlights the dealership's commitment to customer satisfaction. Overall, DeMontrond Auto Group is a trusted destination for used car shoppers, offering a pleasant and hassle-free purchasing process, as well as reliable post-sale support. Customers consistently recommend the dealership for its dedication to providing a top-notch car-buying experience.
