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“Great customer service received from Jennifer and Maribel, they have such contagious smiles that you too will walk out with a smile on your face. ????”
“Absolutely Amazon customer service from Rosie, Cierra, and Tara. These ladies are incredibly patient, helpful, communicative, and go above and beyond at their jobs. I would recommend this pawn shop over any others in Spring Branch area. Not only will you be treated with kindness, but you will be treated with respect. Excellent experience!”
“I had excellent customer service today. Yovani was a great help in making sure everything went smoothly. All the employees were great. I certainly recommend this location! Thanks again!”
9AM - 6PM
5808 FM 1960, Houston
Electronics
“Emily is excellent in customer delegation and made us very comfortable with dealing with her. Her staff as well being friendly and professional in taking care of us. Emily and her staff were very polite as well as maintaining professionalism throughout our visit. I really like the way Emily handled all aspects of business in her store. I made it clear that I will conduct business with her and her staff only.
Thank you very much Emily!!!
Dr. John Smalls”
“Excellent and Outstanding customer service!
I was greeted right at the door with bright smiles!!
I loved their attitudes and wasn’t rushed. The agent was knowledgeable of all the questions I was concerned about!
Thanks for the great customer service!!”
“They are so welcoming and helpful! Luis was very attentive and has very excellent customer service ! They are understanding and will help you any way they can ! Stop by and see them !”
“I had a fantastic experience at EZ Pawn! The staff was friendly, knowledgeable, and eager to help. They offered fair prices on the items I brought in, and their selection of merchandise was impressive—high-quality and reasonably priced. The entire process was smooth and professional.”
“I purchased a used mini fridge from this location and am glad I did. The price was very reasonable, and the staff was very professional and friendly. I've already recommended others to stop this location. Thanks for the pleasant buying experience!”
“I will NEVER go to another Verizon store again. This place is THE BEST!!!
Short story...I first went to another Verizon to buy a Gizmo watch for my daughter. The sales guys there were like vultures and also gave a sales pitch for this other watch where you also get a phone. But they didn't have the color watch my child wanted so we called and this store had it. But the guy from the original store still wanted me to buy it so he got the sale. I was getting very frustrated and we left to head to this location. I drove one hour, walked in, and wow! Totally different experiences. He had the higher price item that the other store wanted us to get, but after telling him our needs he said that all we needed was the Gizmo watch. Which is what I originally wanted! And saved me money!! Jay was super nice, treated us like family and didn't try to sell us something we didn't need. I will for now drive one hour to come here rather than going to the closer locations near me. I didn't get the other gentleman's name working there but he was just as nice.
If you need Verizon help, this is the store to go to!!! By far the nicest people and not wanting to get you to buy things you don't need.
He also helped me set the Gizmo watch up and the app on my phone and taught me how to add contacts.
Jay-Thank you!!! This is the BEST Verizon experience I have ever had!!!”
“My favorite store to come to! Customer service is always top notch. There’s never a time I don’t have a great experience here. D’vonte, who helped me today was quick, efficient & very helpful.”
“The girl Sindy is excellent, forgive me
Always ready to help her clients with whatever they need, I always like to go with her because she helps me with everything and gives me a good price”
9AM - 6PM
3820 Fondren Rd, Houston
Electronics
“Sales associates were more than helpful, always will come back to this particular store, especially the mgr Joseph, and my personal sale associate Ms. Harriet who has helped me numerous times over the years!!! She deserves a raise and a BIG ONE!! Seriously, take care of your employees…”
9AM - 6PM
10686 Jones Rd, Houston
Electronics
“Stephen and Ashley were the best hands down. I needed some quick cash to pay a bill and they helped tremendously. Doing it all with a friendly smile and welcoming demeanor. Thank you guys so much!”
“Wasay and Talha were very helpful to me with replacing my glass screen protector. Polite, professional and very helpful. Every single employee at this location that we have used for 6 years now has been absolutely amazing! Love our local Verizon crew! Keep doing a wonderful job, your customers certainly appreciate you all!”
9AM - 6PM
914 Federal Rd, Houston
Electronics
“Cristal and BB are the best!!! They always greet me with a smile and are very helpful each time I visit the store. Thanks a million guys for your excellent service.”
“My experience was great. Trish and Rosie were more than helpful and very knowledgeable with everything. I will definitely recommend coming here as they also have an amazing selection for all your needs!”
“I had great service! It took maybe 20 minutes to port. Make sure to have your transfer port pin. Also account number, and the pin you used. That makes it fast, and easy.”
“They're the best pawn shop honestly that I can say is better than American Pawn or any other pawn shop that I've gone to things that they don't take easy fun does come on out and give us a shot. Shoutout to jen for talking with me”
“Whats most helpful! My fiance and I are trying to get our kives sorted and when I needed help they were able to help me out so we can start our lives again! Thank you Arlene & Keke!”
“I came in today and had a mens pair of shoes that i had no use for so i talked to john over the phone and asked to be sure if they accept shoes and he said yes. When i got there i was assisted immediately by john himself and he helped me out with some gas money at least based on the condition of the shoes lol! Either way it was exceptional customer service. A win win transaction, and john was super sweet! I highly recommend this location.”
10AM - 8:30PM
5800 Lyons Ave, Houston
Electronics
“He hooked me up with new iPhone for pre Black Friday offers and also gave me a nice deals on accessories do recommend this store if you are into buying an upgrade or a new line of service he got some awesome deals and will definitely hook you up as well 5 stars”
9AM - 5PM
5755 Bonhomme Rd #404, Houston
Electronics
“I had the best experience here, these guys helped me when my car got towed, I had no charger and my phone died. They let me charge my phone , gave me water, and helped me get my car back out from the tow guys next door. All they asked in return is to keep them in my prayers, and I will never forget it thank you . That's why it's best to do business with honest people, and you'll find that here for sure. They have every accessory for phones and speakers that you can think of.”
“This pawn show is by far the best EZ pawn I have been too. The workers were very friendly, helpful, and patient. The manager was also very lovely to deal with and any question I asked, they were very willing to answer and help me. 10/10 would recommend and will be continuing to shop here! ?”
9AM - 6PM
12260 Gulf Fwy, Houston
Electronics
“I had a really nice experience at this store. The staff were all very attentive and helpful during my visit. I especially want to acknowledge Sandra, who was super friendly. The store was also very clean, smelled really nice, and well organized. I would definitely shop here again.”
“Thankful that Joey was in the store because without him I would not have purchased two items from this wonderful store that you have here joy thank you and I love you”
“To be honest ronnie at this location went above and beyond to get me str8 and ready to go.... Not going into detail... But he did his thing worked with me and had a great attitude about it all... 5stars easy”
“Loved the service ! From start to finish matt ates was able to give me a good price with great customer service , also gave me a cute little plant as a gift ! Definetly recommend and I will be back for future purchases ????”
10AM - 8PM
12011 Alief Clodine Rd Ste B, Houston
Electronics
“I was having problems with my phones and I'm don't really understand today technology and a lot ads were popping up inside my phones Brenda helped me to delete all those junks.”
“I went into ezpawn on Westheimer and Alex was the one who helped me. He was amazing, nice, and very fast.. I also got more money than I was expecting! Awesome experience :)”
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“Mr.Jontre was very professional! Very respectful acknowledging me and my spouse before entering the door. The store team should be Very grateful to have him as a store manager, best customer service experience with a pawn shop”