First Service Credit Union - Gulf Freeway is a conveniently located branch near I-45 at the Clearwood/Edgebrook exit, serving nearby subdivisions such as Bridges at Blackhawk, Hall Park, and Skyscraper Shadows. The branch offers several amenities for members, including a 24/7 ATM, drive-thru, coin counter, and night drop box, making banking easy and accessible. Staff members are known for their friendly, helpful, and member-focused service, often assisting with auto loans and Courtesy Pay. Many employees can also communicate in Spanish, providing additional support for Spanish-speaking members. Customers have shared positive experiences with the staff, praising the smooth and quick loan approval process, especially highlighting a loan advisor who was friendly and efficient. Members appreciate the personable service and detailed assistance they receive, which keeps them returning despite the branch not being close to their homes. However, some have expressed frustration with the phone system, citing long wait times and difficulty reaching staff outside of business hours. Overall, the Gulf Freeway branch is valued for its welcoming atmosphere, helpful employees, and convenient services, making it a preferred choice for many in the community.
I love this location because they always help me out if I don’t understand something in my banking Account, the customer service is great here and hope a lot more people come here to bank with them.
February 2024
I went to ask about a loan at FSCU. They directed me with Mr. Victor Hu. Best loan advisor I have worked with to this day. Got me in and out with the approval and funds available fast. Again thank you.
December 2023
Love this location! I needed a loan and everything went smoothly, applied, by the next day had the $$! Victor is amazing!! Great customer service, friendly and took care of me!! Thank you for everything!!
