“Excellent service and attention from them, the dining set, good material, good finish, spectacular gray color, combines everything, beautiful, everything, very satisfied”
“I had a wonderful experience at Mattress Firm today. Ben, my sales representative, was awesome, very knowledgeable, and very professional. He answered all of my questions and helped me pick out the perfect mattress. I planned on visiting at least two more mattress stores but after talking with him, there was no need. I definitely recommend Mattress Firm to anyone/everyone. Thanks for the top notch customer service you extended to me, Ben!!!!”
“We stopped by on a whim to hopefully agree on a new bed. Mattress Firm had exactly what we were looking for! Xavier is so knowledgeable and helpful in deciding on what best fit our needs. We were so thrilled to finally make our purchase - and we are grateful Xavier was there to guide us!”
“Julia was the absolute best she went above and beyond to satisfy my needs I’ll definitely recommend anybody to come here and I’ll most definitely be coming back!!!!”
“Thank you Santiago and John for excellent work. Showed up right on time (I mean at the exact time of the appointment). They assembled two vanities and both came out “perfect!” I would highly recommend this company, but even more, I hope you get Santiago and John; they were awesome!”
“Great customer service, not pushy,I felt bad I had him all over the store trying out every bed lol but he was very patient and explained differences between each bed I was debating on. Can't wait for them to be delivered!”
10AM - 8PM
12974 Willow Chase Dr b, Houston
Furniture Stores
“We went in Sunday to get my father a bed. He was going home from the hospital Monday so it was a last minute emergency purchase. Sean was closing, but was so kindly enough to stay after hours to help us purchase a bed for my father. He understood our situation and went out of his way to help us. Not only that, but gave us a great deal! And helped us load our mattress in the truck. We will never forget his kindness! This is a great representation of what a true salesman is! Not just selling to sell, but cares for the community!”
“I came with my girlfriend looking for a dining set and we were able to find a nice affordable set very easily with the help of Rashid. The staff overall was very friendly and helpful and we would certainly come again.”
“This is our second time come into this place knowing that it’s beyond blessed by God.“Able” did an amazing job in getting what we need.We were able to get a king size bedroom set in quality within our budget. He provided great conversation, encouragement, and hospitality.Over all, his costumer service is very helpful. Most importantly, he provided everything with a smile.Lastly Mr. Hilton,From the bottom of my heart as well as my family, we thank you for what your mission, goals, and value. You stand on what the core really means and “THATS A FACT JACK”.May God continue to allow this establishment to flourish though out the standing years. May he bring you more customers to witness a wonderful and peaceful environment of a blessing.”
“Ben is the BEST! He was so helpful! We came to him with a less than simple request and he jumped through hoops to make it happen! We are having are mattress delivered Wednesday! Thanks Ben!”
“Buying a mattress from Mattress Firm was an awesome experience! Joey was a patient, knowledgeable, and friendly sales person. After visiting a couple of other mattress stores, I chose to buy from Joey at Mattress Firm because of his expertise. He could answer all my questions and help me choose the right mattress for me. No rush to decide and no pressure, very accommodating! ?”
“Bought a nectar mattress from Chris. Excellent service, he went above and beyond to take us through all our options and choices. Will definitely see him again next time we are in need of a new mattress”
“Digna and Mary was very welcoming and did a great with explaining the functions of each sectional we were interested in. They were very patient with us.
Thank you so much,
Diana and Mary for taking care of us!”
“We had a wonderful experience buying a mattress here, Boban was so helpful and found us the perfect mattress and it was in stock! We highly recommend this location.”
“Worked with Andy. Very knowledgeable and asked a bunch of thoughtful questions to help me find the right mattress. Patiently explained the differences between brands and technologies.”
“Ishmael helped me out and was not pressuring me to buy at all. He was very informative. The bed is amazing! Haven't had better sleep in years. I haven't even been using my cpap machine and am feeling rested still. The built in alarm that wakes you up when you aren't in rem is awesome.”
“I recently had the pleasure of shopping at Payless Furniture, and I couldn't be happier with my experience. Gracie, my sales associate, was an absolute delight to work with. Her friendly demeanor and genuine desire to help made the shopping process smooth and enjoyable. She patiently assisted me in finding the perfect pieces for my home, and her expertise was truly invaluable. Thank you Gracie!!!”
“Mark at Mattress Firm Tomball was an amazing help!
He was knowledgeable, professional, never pressured me and was very kind. Any time I need to buy a new mattress I will be visiting this store and working with Mark.”
“Fabulous place to be ! Love the selection and prices are very affordable , come see Juan he will be taking care of your furniture needs . He explains and very knowledgeable in the store selection. Very good customer service.
Come see him you be treated as family.”
11:30AM - 7:30PM
11687 Westheimer Rd, Houston
Furniture Stores
“Jorge and Jose were amazingly helpful! I went in for a specific appliance and they helped me find it quickly. Then they explained the warranty information as well as any additional parts I needed for install. Highly recommend coming here for your home needs! I will come back!”
“The furniture here is mostly floor models which were used in other Star stores, so the merchandise is lightly used, and sold as-is (with significant discounts). We got a great deal on a living room set! Sales staff were perfect - no hovering or pressure, but very helpful when we wanted them.”
“Ishmael was a pleasure to meet - he was very nice and patient as my husband and I shopped around and wanted to help us as best he could. We’re very appreciative and had a great experience buying a mattress here.”
“I went to E&G Amish Furniture to find or have an office desk custom-built. Greg greeted me upon arrival. He listened to my wants and needs and took the time to help guide me through the process. He continually followed up and emailed me scale drawings of what I wanted to ensure no mistakes in the build. I was told it would arrive in 6-8 weeks, and it arrived early, and the build quality and finish were outstanding. Greg was professional and not pushy; he just catered to my needs. I recommend E&G Amish furniture to anyone who wants top-quality genuine wood furniture and a customer service experience where you're treated like you matter.”
“The salesman was very knowledgeable and because of that we were able to pick out a mattress! Plus it will be here tomorrow and they will take the old mattress away! Very good service! Thank you!”
“Phu was extremely helpful. I struggled to find a lease and when I needed my mattress most he was there for my first call and had it delivered the same day. Excellent service expierence”
“The quality of the furniture is top notch. The custom options available made it easy for me to find what I needed to match my decor. I highly recommend The Amish Craftsman and my sales rep. Stephanie D. She followed up with me and even updated me on sales events. With her knowledge and assistance I am confident and excited about my purchase.”
“I want to give a special shout-out to Melissa for her help today. I called with a concern and she was so empathetic and helpful. Her kindness and genuine care for the customer really stood out to me. Mattress Firm is incredibly lucky to have her on their team.”
“Stacey was extremely knowledgeable about every product on the showroom floor and I never once felt pressured to purchase one product over the other.
I will not hesitate to refer all of my family and friends to her!”
“Asia provided great customer service!! I came in for a firm pillow and her customer service and demeanor was so on point that I chose to get a mattress set too.She greeted us as soon as we entered and was very knowledgeable on the mattresses and pillows, as well as the financing possibilities. Thank you Ms. Asia.”
“Raul is a person to help me out at store. He is a friendly, nice abs professional gentleman, he check the mattress and pillows, make sure that is I am looking for. Nice experience here! Can’t wait to see my new mattress.”