H-E-B Pharmacy, located at 9710 Katy Freeway in Houston, has been ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the third consecutive year in 2023. Many customers appreciate the friendly and kind staff who ensure prescriptions are filled and refilled in a timely manner. One customer highlighted the pharmacist's attentiveness in identifying potential medication conflicts, showcasing the pharmacy's commitment to patient care. H-E-B Pharmacy is also recognized for its low-cost medications and vaccinations, making healthcare accessible. While some customers noted the inconvenience of filling out forms for vaccinations, they still consider it their go-to pharmacy due to its fast service and decent hours. Overall, H-E-B Pharmacy is praised for its exceptional customer service and dedication to the health and safety of Texans, making it a trusted choice for routine immunizations and more.
Great place! Got sick and they had my prescription ready in under an hour! They ran it theough a different insurance program (I guess) and they got me my prescription for free! Good people as well, hardworking and polite.
January 2026
Fairly friendly staff and do a good job with filling rx'
November 2025
All the pharmacy staff are super friendly and helpful! Love that they have so many drive through lanes too. Typically in and out within 5-10 mins.
