Hertz Car Rental - Houston - Medical Center Reliant Stadium HLE
Hertz,
Car RentalHours:
9150 S Main St, Houston TX 77025 Hours
About Hertz Car Rental - Houston - Medical Center Reliant Stadium HLE
Hertz Car Rental - Houston - Medical Center Reliant Stadium HLE is a highly regarded rental location known for its excellent customer service and well-maintained vehicles. Customers consistently praise the courteous and helpful staff, including notable team members like Ryan, Jazz, Kenyatta, and Chalyce, who go above and beyond to ensure a positive rental experience. Many reviews highlight the team's professionalism, quick service, and willingness to accommodate special requests, such as retrieving forgotten belongings. The location offers a wide selection of clean, new model vehicles, including luxury and sports cars, SUVs, and vans. Customers appreciate the prompt communication regarding their reservations, even if changes need to be made. While the website occasionally provides inaccurate information, the staff is proactive in informing customers about their options. Frequent renters express loyalty to this location, often returning for their car rental needs due to the consistency of high-quality service. A few tips for renters include checking the vehicle’s coolant, engine oil, and tires before departure, as well as being aware that spare tires are not provided. Overall, Hertz Car Rental in Houston stands out for its dedicated team and commitment to customer satisfaction, making it a top choice for both locals and visitors in need of a rental car.
Most Recent Reviews
October 2025
Had a rental reservation at 12:00 and get a call @
11:30
That I wouldn’t be able to get a rental not sure of the lady’s name cause they do be discrete and try to hang up fast but no talk about making it right or anything!!!I believe there doing this to get cancellations fees the BBB WILL BE HEARING FROM ME!!!
October 2025
They cancelled my reservation less than 24 hours from when I needed it because “they have no more cars on their lot”. Now I have to scramble to find a replacement.
September 2025
Didn’t have the car I reserved. My options were to pay for an upgrade or call the help desk and have them find me another location and again, I would be the one to pay to get there. I will ever use or recommend hertz again for the rest of my life.
More Comments(204)
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