Hertz Car Rental - Houston Westin Galleria HLE

Hertz, Car Rental
Hours: Hertz Car Rental - Houston Westin Galleria HLE is known for its customer service and a wide selection of vehicles, including luxury cars, SUVs, and trucks. Customers appreciate the staff's dedication to helping them, even in challenging situations. One customer shared their experience with Natasha, who went the extra mile to provide a clean car after initial availability issues, calling the customer early the next morning. Another reviewer praised Fazle for his exceptional service during a time-sensitive situation, stating that he truly cares for his customers. Regular customers like Tammy and Ali have built a rapport with the staff over the years, ensuring they are always well taken care of. While there have been occasional issues, such as vehicle readiness and cleanliness, the management has made efforts to address these concerns. Many customers appreciate the convenience of leaving their cars at the location for free and understand the challenges of vehicle shortages and overbooking. Overall, Hertz at the Westin Galleria offers a reliable rental experience with a focus on customer care, making it a preferred choice for many.

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1. Houston, Texas