Hertz Car Rental - Houston Hobby Airport
Hertz,
Car RentalHours:
8100 Monroe Rd, Houston TX 77061 Hours
About Hertz Car Rental - Houston Hobby Airport
Hertz Car Rental at Houston Hobby Airport provides a mixed experience for customers. The pickup process is often described as a breeze, fast, and easy, with names ready on a board. Many report receiving vehicles in great, clean, and very spacious condition, leading to a comfortable drive. Staff members are frequently noted as very nice and helpful, answering questions and explaining processes easily. However, significant issues are commonly reported. Customers often find numerous scratches and damage on vehicles at pickup, with exit agents showing little concern. The return process can be a nightmare, as the location lacks 24-hour return service, a lot attendant, and a shuttle to the airport for early flights. The facility is poorly signed, making departure confusing, and some staff behavior is unprofessional. While many have a great experience with efficient service, others encounter serious problems with vehicle condition and operational shortcomings.
Most Recent Reviews
October 2025
Friendly staff, clean vehicles, and competitive prices - everything you need for your car rental.
September 2025
Fast and easy customer service led to our vehicle. Pretty nice 2025 Jeep Wrangler which was very spacious and clean absolutely loved it because as a tall man I thought it would've been a little tighter in space. Props to the bus drivers commuting us and helping out with luggage. Thanks Hertz team.
September 2025
Vehicle pickup was a breeze. Encountered NUMBEROUS scratches and damage to vehicle. Took photos and ATTEMPTED to capture on the tiny vehicle image. Notified exit agent of damage and agent did not seem to care.
More Comments(322)
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