Hertz Car Rental - Houston Hobby Airport
Hertz,
Car RentalHours:
8100 Monroe Rd, Houston TX 77061 Hours
About Hertz Car Rental - Houston Hobby Airport
Hertz Car Rental at Houston Hobby Airport provides a mixed experience for customers. The pickup process is often described as a breeze, fast, and easy, with names ready on a board. Many report receiving vehicles in great, clean, and very spacious condition, leading to a comfortable drive. Staff members are frequently noted as very nice and helpful, answering questions and explaining processes easily. However, significant issues are commonly reported. Customers often find numerous scratches and damage on vehicles at pickup, with exit agents showing little concern. The return process can be a nightmare, as the location lacks 24-hour return service, a lot attendant, and a shuttle to the airport for early flights. The facility is poorly signed, making departure confusing, and some staff behavior is unprofessional. While many have a great experience with efficient service, others encounter serious problems with vehicle condition and operational shortcomings.
Most Recent Reviews
June 2026
As a presidential circle member I use Hertz multiple times per year across the country, and I can honestly say this was one of my easiest pick up and drop of experiences. Special thanks to the manager Mr. Kevin who went above and beyond to accommodate me and my son!
June 2026
Easy location as far as hertz locations go. Staff was friendly and helpful. Car selection was good
June 2026
I was totally impressed with the professionalism and proficiency of the Hertz Team.
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