Hertz Car Rental - Houston - Northwest Freeway-Santa Ana HLE
Hertz,
Car Rental
Hours:
5502 West 34th Street, Houston TX 77092
Hours
About Hertz Car Rental - Houston - Northwest Freeway-Santa Ana HLE
Hertz Car Rental - Houston - Northwest Freeway-Santa Ana HLE is described by customers as providing top-tier, five-star customer service that saves the day in stressful situations. Multiple reviews highlight that the service is incredibly helpful, professional, and goes above and beyond. The staff is noted for being kind, patient, and focused, with specific praise for their hospitality and for handling transactions quickly and appropriately. While the location has shortened hours, closing around 4 or 4:30 PM and not open on weekends, and could use a facelift, the unbeatable service is what truly sets it apart. Customers emphasize that the exceptional care from the dedicated team makes this a place to go for anyone who values great service, leading to completely satisfied customers who plan to keep coming back.
Most Recent Reviews
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July 2026
Lady here always been super nice with me, always get the cheapest price dot and Ashley have always taken care of me super nice people, place is always clean as well as cars always smelling good, don’t give them a hard time please, they will always will try to give you the best price.
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July 2026
Very slow..Not enough help to assist with people with reserved pickup times..
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July 2026
Easy rental for a road trip. Great staff service from the front desk. Everything double checked and upgrades offered. Love the service! Dot was very helpful and attentive to our needs and questions, helping us schedule an additional day.
The on line apps are convenient to use.
More Comments(146)
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