Gillman Honda Houston Parts is highly praised for its professional and helpful staff. Customers highlight the excellent service provided by team members like Evita Pierce, known as Vee, in the service department, who handles vehicle needs with professionalism. The service managers, Ralph G. and Donald, are recognized for going above and beyond to resolve issues, ensuring smooth repairs and excellent communication. Ralph's attentive customer service and willingness to listen received special mention, with customers feeling satisfied and well taken care of. Glenn, a service advisor, impressed a customer with his efficiency, clear explanations, and helpful updates, making the experience comfortable and fair, especially appreciated by female customers. In sales, Hazem Khalife was noted for his good manners, honesty, and helpfulness, making the car purchase an excellent experience. Thomas Coronado is described as a genuine, non-pressuring salesman who listens carefully and even drove a vehicle to a customer's home to make things easier. Overall, the dealership is appreciated for its ethical approach, professionalism, and customer-first attitude, making it a trusted place for vehicle service and purchases.
Pick up the god dam phone, buch of lazy people on this Thursday morning.. its 10 am and they still asleep smh..
April 2024
There is so much bad service I don't recommend this place
March 2024
I did not want to believe the reviews but they actually true slow and unprofessional people but now I have my car stuck there I will be trying to get out and get it done some place else big mistake ever people believe what the reviews say stay away from this dealership
