InvesTex Credit Union is highly regarded for its exceptional customer service, particularly from staff members Norma, Kim, and Gale. Many customers appreciate the warm, knowledgeable assistance they receive, especially from Kim Benjamin, who stands out for her expertise and dedication. Her guidance in refinancing vehicles and navigating the often intimidating car-buying process has transformed what could be a stressful experience into a smooth journey. Clients commend Kim for her patience, understanding, and ability to communicate effectively throughout the financing steps. Gale Campbell also receives praise for her excellent support in securing lines of credit and expertly assisting clients with necessary paperwork. Longtime members of InvesTex, since as early as 1982, express their loyalty, citing the credit union as their primary resource for loans. Overall, InvesTex Credit Union is seen as a reliable partner in financial matters, consistently delivering exceptional service and fostering lasting relationships with its members.
The ladies Norma, Kim, and Gale give excellent customer services. I had a bad experience at another branch and never went back. I will take the extra mile to drive to the Heights for all my banking needs.
August 2023
Kim Benjamin was very knowledgeable and helpful throughout the whole process of helping me refinance my vehicle.I highly recommend her. 5 out of 5.
July 2022
Kim Benjamin @ Investex Credit Union was simply amazing!!! She kept me informed, answered questions, let me know if a vehicle was over priced, kept our communication lines open from beginning to end!! Very pleasant, but business and goal oriented at the same time! I would highly recommend Kim for your loan needs.
