I went to this James Avery on Saturday, 10/7, at around 6:30pm and was there for about 30 mins without anyone saying hi to me. I was waiting for someone to help me but instead the ladies in the back just kept talking, didn’t even acknowledge me and my husband. Poor service. Will not be buying anything from here.
July 2023
Bad customer service. Went here around 7:30pm to buy a chain but I wasn’t even greeted or asked if I needed help by ANY of the workers.
June 2023
I went in to exchange or do a product exchange on a ring of mine. The clerk was very nice trying to help me and answered my questions. The manager wouldn’t even look at the ring nor myself and told the clerk. I was not allowed to do an exchange of any kind. Never coming here again @jamesavery please do more CEO visits... read full comment