JCPenney is a large apparel and home furnishing retailer that offers a wide range of products, including kids', men's, and women's apparel, footwear, jewelry, and accessories. The store provides customers with great deals and packages. The staff is helpful and goes out of their way to assist customers. The customer service is great. Disco is the best photographer ever and Christine was an amazing photographer. Everyone was super nice and made sure customers got the best prices. The place was clean and the pictures are such great quality.
The lady was very nice when I took my ring to be repaired @ Willowbrook mall. I didn't get her name and usually the type of person that remembers a person name. Thanks Lady
January 2026
Always a great experience, from the young lady and manager on Sunday who helped us to the prices on most items ... Escalators both were broke had to walk it but over-all great customer service and a good sale
December 2025
Not enough checkouts or dressing rooms. escalater literally not worked in years.
