Kroger is a one-stop shop for thousands of quality food and household products. Reviews note it offers fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs. Some customers enjoy coming and have made suggestions to improve accessibility. However, multiple reviews report significant problems. Customers could not find many items, noting a lack of pricetags and the need to check expiration dates. Customer service is criticized as non-existent or unpleasant, with heavy reliance on self-checkout causing long lines. The presence of annoying vendors is also mentioned, creating an unwelcome carnival experience. Some customers state they will shop elsewhere.
When loading my groceries today, Aiden walked up and volunteered to help me load my groceries into my car! What an incredible surprise and fantastic service! Thank you, Aiden!
January 2025
truly the weirdest upscale kroger. couldnt find many items actually worthwhile like soups and frozen bags and dry goods. stuffed animals were a nice touch. lots of stuff lacks pricetags altogether. youd have to be braindead to five star this.
December 2024
Self check out associates need to be checking their attitudes… Overhearing an associate say to another behind my back, “Go help her because I can’t deal with her” and then storming off? Really? So extremely rude and unprofessional. Will be going back to HEB for a more classy and professional experience.
