Navy Federal Credit Union is a premier financial institution that proudly serves the armed forces, Department of Defense, veterans, and their families. Offering great rates, discounts, and award-winning 24/7 member service, Navy Federal supports the military and understands the unique needs of those who serve. With over 370 branches worldwide, the credit union provides a seamless banking experience, praised for its efficiency, knowledgeable staff, and unwavering commitment to its members. Customers describe the service as impeccable, quick, and personal, with representatives who demonstrate true care and concern for their needs. Whether visiting a local branch or accessing services online, Navy Federal Credit Union is dedicated to ensuring its members' financial success and well-being. Insured by NCUA, it is the credit union of choice for the military community.
No help, waited more than 30 minutes. Any other bank/credit union does not take this long for the few people in the lobby. Was going to apply for a auto loan, but instead, I’ll do it online
April 2026
I had such a great experience with customer service this morning! I made an appointment for 9:40 a.m., and we got there a bit early, so we were able to sit down right away without any wait. The young lady, Deja T., was incredibly kind, courteous, and really took the time to make sure everything was perfect.
April 2026
I love service and customer service. They go out of thier way to help u. Plus Benifits for having account are great.