O'Reilly Auto Parts in Houston, Texas, located at 3596 Old Spanish Trail, offers a wide range of parts, tools, and accessories for vehicles. Customers appreciate the friendly service from staff members like Kevin and John, who greet visitors warmly and provide expert assistance in finding the right parts. The store provides free services such as battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. Many customers have noted the excellent treatment they receive, especially during emergencies. Staff members are willing to go the extra mile, helping with product selection and even recommending nearby repair shops when needed. With services like brake rotor resurfacing and a free loaner tool program, O'Reilly Auto Parts is dedicated to ensuring customers have what they need to keep their vehicles running smoothly. Overall, the staff’s helpfulness and commitment to customer satisfaction make this store a reliable choice for automotive needs.
Aaron got me squared away with a new battery for my Sequoia, and he even installed it for me after I asked if I could borrow a socket set. Really appreciate the service and professionalism!
April 2026
I came in to O’Reilly Auto Parts not knowing anything about cars parts and what I needed. Thankfully, Elyse was super knowledgeable and nice, she helped me with getting everything I needed for my car. Best employee ever! Thank you Elyse!!!
April 2026
Elyse from O’Reilly Auto Parts was extremely helpful from the moment I walked into the store until I left. Her customer service is top-tier, and she made the whole experience smooth and welcoming. She’s the kind of employee that makes you want to come back. I really appreciate her help and highly recommend her... read full comment