O'Reilly Auto Parts store #403 in Houston, Texas offers parts, tools, and accessories. It provides many store services including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location can resurface brake rotors and drums, mix automotive paint, and build custom hydraulic hoses. It also has a free Loaner Tool program. Reviews note that customer service is often fantastic and excellent, with employees described as helpful, calm, professional, and pleasant. Several customers report very good experiences, with staff helping to install items like windshield wiper blades and batteries, and taking time to answer questions. This helpful service has earned customer loyalty. On one occasion, however, a customer reported an unsatisfactory experience where they felt left waiting without proper assistance for a battery check. Overall, the store's Parts Professionals are frequently praised for their knowledge and willingness to assist.
