O'Reilly Auto Parts in Houston, Texas is a reliable and customer-oriented auto parts store. Located at 14214 Cullen Boulevard, the store offers a wide range of parts, tools, and accessories, as well as various services such as free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. The store also has the capability to resurface brake rotors and drums. Customers can take advantage of the free Loaner Tool program, which requires a refundable deposit. The store is praised for its friendly and helpful staff, who are knowledgeable and willing to assist customers. Customers have highlighted the excellent customer service provided by the staff, particularly Kenneth, who has been described as amazing and the definition of customer service at its best. The store is also commended for having the required parts in stock and offering great prices. Despite a few isolated incidents where a customer had a less than satisfactory experience, the overall feedback for this O'Reilly Auto Parts location is positive. Customers appreciate the convenience, selection, and quality of service provided by the store.
Awesome place to buy parts & quickly pick up items. I was in and out in under 3 minutes! Wasn't a line at all & the lady at the register was warm, delightful and personable! I'll definitely be returning to purchase parts and goods!!!
March 2024
Ericka was awesome. Very patient, soft spoken, talented, and knowledgeable of parts.
September 2023
Erica was awesome from the time I called for a price to the time I picked up my cv joint for my 06 murano
