The O'Reilly Auto Parts store on Highway 6 South in Houston offers a wide variety of parts, tools, and accessories for cars and trucks. It provides services like free battery and Check Engine light testing, wiper blade installation, brake rotor resurfacing, paint mixing, and a free Loaner Tool Program. Reviews note that the store carries a good variety of spare parts. Customer experiences with staff vary. Several reviews highlight excellent service, describing team members and supervisors as having great knowledge, expertise, and a helpful nature. Specific associates are praised for being pleasant, sweet, and going above and beyond to assist customers, providing great customer service that makes people feel happy and satisfied. One customer mentioned an associate who took time to explain product benefits, leading to a purchase they were happy with and would recommend. However, other reviews point out that the store often seems to have almost no personnel available to serve customers well, with some staff simply stating items are not in stock. While a few employees serve well and some speak Spanish, the level of attentive and qualified staff is described as having greatly deteriorated from the past.
Friendly service and knowledgeable staff. Easy to find what you are looking for.
May 2026
Professional and reliable, make sure to have your license plate or VIN in order to find the parts you need! Daniel is so helpful and he speaks english & spanish!
December 2025
Andrew provides excellent customer service. He went the extra mile helping me find the correct part for my vehicle
