O'Reilly Auto Parts in Houston, Texas, located at 14138 Hempstead Road, is a customer-focused auto parts store offering a wide range of parts, tools, and accessories. Customers can enjoy various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store is noted for its helpful and knowledgeable staff, who provide excellent customer service. Reviews mention specific employees, such as Adam and J.P., who received praise for their professionalism and efficiency in addressing customer needs. Customers appreciate the quick service and the store's ability to handle issues with care. The Loaner Tool program is also highlighted as a valuable service for those needing special tools for repairs. Overall, O'Reilly Auto Parts is recognized for its friendly atmosphere and commitment to customer satisfaction, making it a preferred choice for auto parts in the area.
