O'Reilly Auto Parts store #2268 in Houston, Texas, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store is well-organized and clean, creating a pleasant shopping environment. Customers frequently praise the staff for their helpfulness and friendliness, noting that the employees are quick, efficient, and eager to assist with various projects. One customer shared a positive experience with employees who provided excellent teamwork, helping with parts and business accounts, which made for a fast and friendly visit. Another appreciated the staff’s willingness to help even when the exact part wasn’t in stock, providing guidance on where to find it. The manager is often commended for being informative and ensuring customers purchase the correct parts, especially for complex repairs like front hub assembly replacements. While some reviews mention occasional understaffing, overall, the store’s staff are seen as helpful and dedicated. Customers also value the store’s clean, organized space and the availability of tools, including the Loaner Tool program. Many note that their experiences here are much better than other auto parts stores, making this location a reliable place for auto repairs and parts needs.
