O'Reilly Auto Parts is highly praised for its friendly and helpful staff, offering excellent customer service that makes shopping easier and more pleasant. Customers highlight employees like Edwin, who is described as informative, kind, and respectful, with manners influenced by a loving grandmother. The staff go above and beyond to assist, especially with difficult tasks like finding the right battery or codes for vehicles. One customer shared how the staff helped identify that a battery, not a starter, was the real issue and even assisted with testing and installing the new battery, saving the customer from unnecessary expenses. The store’s team members, including managers and employees, are appreciated for their patience and willingness to help, especially during frustrating situations. Prices for parts vary, with brand-name items costing more, but customers feel they get good value for the quality and service. The store provides a welcoming environment compared to other auto parts stores, making it a trusted choice for many, including single parents. Overall, O'Reilly Auto Parts is recognized for its friendly staff, helpful assistance, and good customer experience.
Received excellent service here. Alejandro went above and beyond to help us with our car battery replacement. It's rare to get good service these days but this young man showed up and showed out. Ty ;
September 2025
Today I went to Purchase a battery. This store is out of my way, but the customer service is worth it. I really appreciate Edgar for installing my battery in the heat. He was fast and profess. I offered a tip and he declined it, but I am so grateful for the help today.
May 2025
Great place very helpfull people, managers are awesome and they are very knowledgeable..
