O'Reilly Auto Parts store #514 in Houston, Texas, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides services like brake rotor and drum resurfacing and custom hydraulic hose building. Customers appreciate the helpful staff, with some mentioning exceptional customer service from employees like Zach and the store manager. The staff is known for their courteous and helpful attitude, often assisting customers with warranty issues, product recommendations, and repairs, including free battery installation under warranty. Shoppers have found the store's prices appealing, especially during sales on items like windshield wipers. Some customers have noted that the store could improve by creating a more organized line area, as wait times can vary. Overall, the store is praised for its friendly service, knowledgeable staff, and convenient services, making it a reliable choice for auto parts and repairs in the Houston area. With a large network of over 6,000 stores nationwide, O'Reilly Auto Parts remains a trusted destination for auto needs.
Aaron helped me such great customer service always greeting me when I come in helped me get the right parts I will recommend my family and friends. Thank you again Aaron!
March 2025
Ryan is very helpful and caring for his customers. He is awesome.
March 2025
Very reliable, clean and respectful employees. They helped me with a new car battery
