O'Reilly Auto Parts store #514 in Houston, Texas, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides services like brake rotor and drum resurfacing and custom hydraulic hose building. Customers appreciate the helpful staff, with some mentioning exceptional customer service from employees like Zach and the store manager. The staff is known for their courteous and helpful attitude, often assisting customers with warranty issues, product recommendations, and repairs, including free battery installation under warranty. Shoppers have found the store's prices appealing, especially during sales on items like windshield wipers. Some customers have noted that the store could improve by creating a more organized line area, as wait times can vary. Overall, the store is praised for its friendly service, knowledgeable staff, and convenient services, making it a reliable choice for auto parts and repairs in the Houston area. With a large network of over 6,000 stores nationwide, O'Reilly Auto Parts remains a trusted destination for auto needs.
Always like auto part stores that know their stuff, James was knowledgeable and great helping us find the right strut. And the other lady seemed to have excellent phone skills from what I could overhear.
July 2026
Great experience. They swapped a warranty part that they no longer carried with a new equivalent part with no questions asked. Great customer service and one of the best O'Reillys I have been to. Other O'Rillys should take notes from this location.
May 2026
Stop in to use their diagnostic tool to see why my engine light was on.
