Quality Suites Houston NW Cy-Fair offers a mix of experiences for its guests. While the hotel has been under new ownership and has seen significant cleaning and repairs, some guests have noted issues, such as cleanliness in rooms and hallways, with reports of pests and unpleasant odors. However, the staff, including management and housekeepers, have been praised for their effort to maintain a clean and safe environment, with many guests appreciating their friendliness and willingness to help. The hotel is conveniently located near a freeway and major roads, making it easy to access various nearby restaurants and grocery stores. Though the breakfast options are considered limited, guests have noted that the coffee is always hot. Some amenities, like the pool, have faced criticism for not being ready for use. Overall, Quality Suites provides a reasonable price for a comfortable stay, though improvements in certain areas, particularly regarding ADA accommodations and cleanliness, are needed for a better experience.
Always a smile. Great service and ready to accommodate
March 2024
Honestly the only bad thing was the pool wasn't ready, it had a pizza box in the bottom.
Nearby activities: Great restaurant across named willie
January 2024
Rooms: Tenía una cucaracha mi habitación y el olor no era el mejor en el pasillo y habitaciones,el desayuno muy pobre, se sentía olor a humedad con cigarro y demás.Muy amables y algo tranquilo, ni me quedó deseo de regresar.