Quick Lane at Tommie Vaughn Ford is a highly praised automotive service center known for its exceptional customer service and efficient operations. Customers consistently describe the staff as friendly, knowledgeable, and willing to go above and beyond to assist them. The parts department, in particular, has received exceptional reviews for its ability to quickly locate and deliver specialized parts, even for older vehicles. The Quick Lane service is praised for its prompt and thorough work, as well as the convenient appointment-based system that allows for a smooth and efficient experience. Customers appreciate the clean and comfortable waiting area, as well as the great communication from the staff throughout the service process. Overall, Quick Lane at Tommie Vaughn Ford is regarded as a top-notch automotive service provider that consistently delivers a first-class experience.
Ask for Alex Lachman. Easy to deal with and explained everything very well.
July 2026
Great and fast service! Very professional staff! Thery opens early, no appointments Saturday so first come first serve, I like to be there at 7 am, They do take appointments during the week, Andrew D. is great!
December 2025
The special advertised through the Ford app was not honored when service was completed on my car. I was not happy that I did not receive the advertised price because it seemed directly marketed to me and my car profile. They did find a nail in my tire and gave me an estimate for patching the leak before repair, and it... read full comment
