River Oaks Firestone is known for its great staff and fantastic, friendly customer service. The team is professional, knowledgeable, and incredibly helpful, taking time to thoroughly explain things. They provide excellent service and quality work, from oil changes and brake inspections to repairs, often going the extra mile. Customers report extremely fair and economical pricing, with minor repairs occasionally done for free. Many note extra touches like free car washes and putting air in tires without being asked. The shop is characterized by integrity and trust, making customers feel they have a reliable place for all their automotive needs. Many state they will never go anywhere else and highly recommend the business.
We have been customers for over twenty years, and have had exceptional service. The team have communicated with us and kept us informed every step of the way. River Oaks Firestone has given excellent assistance to many of our friends. We recommend them with confidence.
May 2025
Friendly people, quick service. Just confusing as it's not actually a part of Firestone so I couldn't get the warranty on the tires like I like to :(
January 2025
Great service and friendly staff and they service all types of vehicles!