Sterling McCall Ford Service Center in Houston offers comprehensive vehicle maintenance and repair services for all makes and models, including Ford. Customers can schedule appointments online, in person, or by phone, and Spanish-speaking staff are available. The center is known for its great service, with many reviews highlighting the ease and straightforwardness of the process. Customers appreciate that the staff, especially service advisors like Sergio Garcia, are friendly, knowledgeable, and attentive to their needs. They often go above and beyond, even staying late to ensure customers' vehicles are taken care of, washed, and ready on time. The center handles routine maintenance such as oil changes, tire rotations, and alignments, as well as more complex repairs and recalls. While most reviews are very positive, some customers note occasional issues like waiting longer than expected or tire rotations not being completed initially, but staff generally respond politely and resolve concerns promptly. Many clients have expressed high satisfaction with the quality of work and the transparency in communication. The dealership also provides a pleasant experience, with customers feeling valued and well-informed throughout their visits. Overall, Sterling McCall Ford Service Center is regarded as a reliable and customer-focused place for vehicle service needs in the Houston area, praised for its professionalism and dedication to customer satisfaction.
I always receive amazing and professional customer service from the Ford Service Center. Miguel Otero is my trusted Ford Specialist and he is great. I highly recommend Sterling McCall Ford Service Center for any car technical needs.Services: Electrical repair
August 2023
Walk in and no appointment needed. Best place for maintenance.
March 2023
Andrew did a awesome job helping my mom get her car serviced and checked in, will be back for my car next. Thanks
