TDECU Houston Heights Member Center, located at 428 West 19th Street in Houston, Texas, offers a range of banking services including lobby and drive-thru support, deposit-taking ATM, night drop, wire transfers, and more. As a non-profit financial cooperative with over $4.7 billion in assets, TDECU serves more than 382,000 members with competitive financial products such as savings accounts, low-interest loans, and home loans. The branch is known for its friendly and welcoming staff, with many customers praising the excellent customer service provided by team members. Customers frequently mention the staff’s professionalism, knowledge, and personable approach, with some highlighting staff members who go above and beyond, showing concern and empathy. The manager and staff are appreciated for their cheerful attitude and genuine care, consistently greeting members with a smile and remembering their names. The security personnel are also noted for their professionalism, contributing to a safe and positive environment. The location boasts a clean, organized atmosphere, with staff ensuring bills are faced the same way and in denomination order. Many customers express high satisfaction, noting that they rarely face fees and any issues are resolved quickly. Overall, TDECU Houston Heights is recognized for its top-notch service, friendly staff, and convenient banking options, making it a preferred choice for both personal and business banking needs.
Excellent!!! Lots of information to compare and find the one that best suits your needs.
December 2023
I lost my debit card a few days ago and it was a hassle getting a new one via Mail.Ms. Chandra provided me with prompt and excellent service resolving my issue.Thank you so much
September 2023
Always greet you by name, very helpful with anything you need