U-Haul Moving & Storage at NRG Stadium offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The location is known for its friendly and helpful staff who make the process easy and stress-free. Customers appreciate the reasonable prices and the availability of trucks from pickup to box trucks, often mentioning that their needs are met efficiently. The staff, especially employees like Amanda and Santonio, are praised for their excellent customer service, patience, and professionalism, even during busy times or challenging situations such as long lines or power outages. The facility itself is kept clean and well-maintained, with a welcoming atmosphere that encourages repeat visits. Many customers highlight the helpfulness of the team in resolving issues, processing refunds, and assisting with vehicle changes. Overall, this U-Haul location is highly recommended for its reliable service, convenient location, and caring staff that prioritize customer satisfaction.
This is one of the largest U-Haul locations in Houston. It was staffed by knowledgeable personnel, the truck was ready and everything went smoothly. There was a weird matter of requiring a contact that they were purportedly going to contact. Don’t know what that was about.
August 2026
Continue to provide great customer service and I will be a customer as long as I have to get my son to and from college!!!
May 2026
Staff was very professional and helpful ESPECIALLY MISS SASHA.
